Consulting and Facililation: Organizational Change and Employee Engagement

Appreciative Inquiry and Six Step Change Model provide the framework to implement the Organizational Change Plan and Communication Plan. Appreciative Inquiry uses the five phase approach and requires commitment from the whole organization.

• These support both the people and process part of change.  Ms. Pelan’s considers both the “People” aspect of the change and the “Process” part of the change as key elements needed to be aligned and managed for “successful change”.  
• Appreciative Inquiry identifies the best of “what is”, envisions “what might be” discusses “what should be” and implements “what will be” all from a positive perspective.  It uses the 4-D model – discovery, dream, design and destiny

The Six (6) Step Change Model engages all the levels of the organization in the change process.  It supports the leaders who need to champion and sponsor the change, managers who are the implementers of the change with tools to effectively operationize the change, and the organizations and teams who execute and endorse the change 

Six Step Model uses Appreciative Inquiry techniques are part of the steps:

• Step 1 Challenge the current state – use Appreciative Inquiry techniques

• Step 2 Harmonize and align leadership - use Appreciative Inquiry techniques
• Step 3 Activate commitment with team, department and/or organization
• Step 4 Nurture and formalize a design - use Appreciative Inquiry techniques
• Step 5 Guide implementation with plan and establish communication 
• Step 6 Evaluate and institutionalize the change with feedback loops and feedback process - use Appreciative Inquiry techniques 

Facililation

The Facilitation Method used is based on the Institute of Cultural Affairs facilitation model.  This methodology reduces time spent on conflict resolution and enables group members to discover their own motivation, gets them committed to improving the current state, asks for their buy-in to new process flows, and thereby reduces planning time and increases the success rate.  The techniques used are Consensus Workshop for Teams, Action Planning for Leaders and Team Brainstorming and Building.  .