Speeches and Training

Five Ways to Effective Manage & Communicate in the 4 Generational Workplace

This is the first time there are 4 generations in the workplace. There are events that shaped and influenced each generation’s values and perspective on career, leadership, communication, rewards and recognition. The training focuses on how to manage each generation and leverage generational similarities rather than differences to decrease conflict areas and improve employee engagement. There are effective ways to use generation strengths on teams to improve team and project cohesiveness.

Executive Coaching Transforms Managers to Leaders: Gen X Leadership Model

Executive and Leadership Coaching is effective as an adult learning tool especially with Young Boomers, Generation X and Millennials. As Young Boomers, Gen X, and Millennials become leaders and in key positions in companies, a Transformational leadership model and 360 Assessment tool grounded in Emotional Intelligence using Influence and Trust will be compatible with Young Boomers Gen X perspective on leadership and be a role model for Millennials.

Conflict Resolution and Improved Team Cohesiveness

Inspired by Five Dysfunctions of Team Model (Patrick Lencioni) this training defines constructive conflict for the team and organization, develops awareness of conflicts within team members and focuses on effective conflict resolution skills. Teams characterized by organizational roadblocks, unclear roles and responsibilities, resistance to change, poorly defined objectives, lack of clear processes, difficulties in meeting deadlines and poor or non-existent leadership benefit from this workshop. Several questionnaires including Thomas Kilmann conflict model assess the individual team member conflict style and readiness to become a “cohesive” team.

Effective Ways to Communicate and Cope with Difficult People

Everyone knows a difficult person from the “Aggressive” to super “Agreeable”. The workshop covers communication types and how to modify your communication to be heard. The distinction is made between normal communication styles and difficult people. Find out ways to identify, cope, and take control of your behavior to make your point and diffuse the impact of the “difficult person”. This provides a road map for ways you can be assertive when facing these situation.

Leadership Presence and Effective Communication Skills

Effective and emotionally intelligent communication means that the speaker adjusts their communication style to maximize the effect of their being heard by different audiences. Delivering effective presentations and speeches is more about building credibility, observed interpersonal skills, and “leadership style and presence than content. This training focuses on the how to communicate effectively in various situations and how to use networking and social intelligence to your advantage.

6 Steps to Demonstrating and Building Trust as Manager and Supervisor

This 6 Step methodology provides a road map to develop and use integrity and trust. Step 1: Be trustworthy yourself. People are attracted to persons who tend to walk the talk. Step2: People trust someone who makes commitments and delivers; learn ways to follow a plan. Step3: Learn how to keep your word and develop your integrity. Step 4: Demonstrate respect and keep boundaries. Step 5: Learn how to find solutions and develop plans. Step 6: Be honest and offer your opinion but have respect for another person’s opinion. Come to an understanding.

Delivering Effective Feedback and Using Coaching Style from Generational Perspective

Feedback is important with Generation X and Generation Y, who want feedback on a real time basis. Learn ways to use feedback and emotional intelligence effectively to engage employees and improve performance; giving effective feedback is a skill that has a positive impact on employee engagement and motivation. Using a coaching style is collaborative and supports people in defining their goals, energizes individuals and teams to find better solutions, challenges preconceived ideas as well as overcome barriers to success.

Is There Really Work Life Balance?

The various definitions and kinds of stress and tools to counter stress are discussed. Various assessments are used to increase a person’s awareness of stress points and balance their personal expectations and approach. Learn ways to decrease stress and develop balance.

Designing a Rewards and Recognition Program from a Generational Perspective

This focuses on understanding how to motivate employees to improve their performance, and the 5 Key Essentials for Rewards and Recognition programs. It is key to design an effective program that really motivates and engages employees; learn what the experts say and latest HBR article on motivation as well as the 4 things not to do in your Rewards and Recognition program.

Four Ways to Use Your Personal Brand for Greater Visibility

Defines areas to use to develop a personal brand and design a visibility program. This step by step workshop identifies the components an individual needs to enhance their business-career plan. Personal brand is more than just differentiation and communication skills; the power of a strong network and the use of positive self promotion are key parts of the process. Using personal branding and visibility management tools is essential for those working in a corporation or who own their own business.

Examples of companies and organizations that Valerie Pelan has given speeches and interactive workshops:

State Farm

Metropolitan Life

Abbot Labs

Nuclear Regulatory Commission

McKinney, Denton, and Irving Chambers of Commerce

Women’s Business Enterprise - SW

Mid-Cities Human Resource Association - SHRM

ASTD - Southwest Learning Summit

IEEE Institute of Electrical and Electronics Engineers

Institute of Management Consultants-IMC

NAIFA