Leadership Model: refine and improve your leadership style

Leaders need to be “transformational”.

Leaders need to provide their direct reports and peers with a sense of purpose that transcends a simple exchange of metrics and goals.

Leaders need to act as role models:

  • Increase direct report engagement

  • Use open and transparent communication

  • Adapt to change 

  • Shift from hierarchies to team-based structures

  • Support women and minorities as leaders

Executive Presence
  • build trust through consistency of actions

  • explain what is expected and what behaviors will be rewarded

  • reinforce group identity by involving the “team” in changes

  • create opportunities for giving and receiving feedback, emphasize an individual's contributions to achieve personal growth

  • increase openness in communications and feedback from insiders and outsiders

  • create a team of key persons to find new solutions to problems

  • stimulate people to consider alternative methods

Coaching Skills for Managers

  • Leaders can move from “tell” (directive) conversations to “empowerment” and accountability conversations

  • Instead of saying, “that won’t work”, ask “what will work”.

  • Three Coaching Conversation Models


Communication Models

  • Assertive Communication Style – Model One

  • Countering the Myths about “how” to communicate – Model Two

  • Leadership and Promotions – Model Three

Leadership Success includes Critical Success Factors, such as

  • Use of constructive feedback and mentor for career

  • Inspiration: build group pride, articulate a vision, and bring out the best in people

  • Teamwork: encourage cooperation and participation from all members


Emotional Intelligence

  • Group and interpersonal effectiveness and flexibility

  • Strong drive to achieve their goals

  • Show appropriate responses in critical situations

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